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Public Trust, Opinion, and Acceptance of AI

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How do people perceive and trust AI? This sub-article expands Section 7 of Recent Topics and Human–AI Interaction.

Surveys and Polls

  • Public opinion varies by country, age, and familiarity.
  • People often trust AI for low-stakes tasks but distrust it for high-stakes decisions.
  • Awareness of deepfakes and surveillance reduces trust.

Drivers of Trust

  • Transparency, reliability, and human oversight increase trust.
  • Errors and “hallucinations” decrease it.
  • Cultural and political factors shape acceptance.

Institutional Trust

  • Trust in companies, governments, and regulators matters as much as trust in the model.

Why It Matters

Public trust determines adoption, regulation, and social license for AI.

Sources

  • Pew Research Center. AI attitudes surveys (2023–2025).
  • Stanford HAI. Trust in AI reports.

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